Welcome Package
+ 100 Spins
- Wagering
- 40×
- Max Bet
- AU$10
- Min Deposit
- AU$20
- Withdrawal Limit
- AU$5,000/week
Contact CasinoJax
If you need help with your CasinoJax account or have a question about our services, email support@casinojaxcasino.best. Our support team can review your request and provide general guidance for players in Australia.
CasinoJax operates under a licence issued by the Government of Curaçao, reference number 8048/JAZ, and uses 128-bit SSL encryption and PGP protocol to protect player data and transactions.
How to get in touch
The main way to contact CasinoJax is by email. Send your message to support@casinojaxcasino.best and explain what you need help with. Providing clear information helps the support team understand your request and direct it to the appropriate area.
You can write to us about common matters including:
- Account access, account details and verification questions
- Deposit and withdrawal questions
- Bonus terms, eligibility and general promotional queries
- Technical problems, errors or difficulties using the website
- Responsible gambling requests, including questions about available account controls or support options
What to include in your email
When emailing support@casinojaxcasino.best, include the email address registered to your account or your CasinoJax username, together with a short description of the issue. If relevant, attach screenshots showing the error or page you are asking about. Please do not include your password or unnecessary full payment details.
Messages are usually answered within 24 hours, although response times can vary depending on the subject and the information needed to review it. If your question relates to an existing request, reply to the same email thread where possible so the relevant details remain together.